Frequently Asked
Questions
Answers to common questions regarding SRRD Laboratories, custom synthesis, impurity standards, isotope-labelled compounds, analytical support, ordering, shipping, and compliance.
General Questions
What does SRRD Laboratories do?
SRRD specialises in:
- Impurity synthesis
- Isotope-labelled compounds
- Custom chemical development
- CRO/CDMO support for pharmaceutical R&D
We provide high-purity materials and analytical support for drug discovery, development, and regulatory submissions.
Who are your typical clients?
Pharma companies, biotech firms, CROs, academic labs, and analytical testing facilities requiring reference standards or custom synthesis.
Products & Services
Do you supply custom impurities or intermediates?
Yes — SRRD synthesises:
- Process impurities
- Degradation products
- Intermediates
- Metabolite analogues
All can be delivered with full analytical data.
Do you offer isotope-labelled compounds?
Yes — including ¹³C, ²H, ¹⁵N, and multi-labelled compounds for:
- PK/PD studies
- Metabolite tracking
- Bioanalytical quantification
Can SRRD develop analytical methods?
Yes — NMR, LC-MS, HPLC, GC, purity profiling, and method optimisation.
Ordering & Pricing
How do I place an order?
Send a purchase order via email including:
- Product name
- Quantity
- Specifications
- Delivery address
- Billing details
Do you provide quotations?
Yes — quotations are issued within 24–48 hours and valid for 30 days.
What payment terms do you offer?
Standard terms: 30 days from invoice date.
Shipping & Delivery
What are your delivery terms?
Standard terms: EXW (Ex-Works).
We can ship via DHL, FedEx, UPS, or your preferred courier.
Do you ship internationally?
Yes — SRRD supplies clients worldwide, subject to chemical transport regulations.
How long does delivery take?
- Stock items: 1–2 days
- Custom synthesis: depends on complexity (typically 1–6 weeks)
Quality & Documentation
Do you provide Certificates of Analysis?
Yes — CoA, NMR, LC-MS, HPLC, and purity data are provided where applicable.
What quality standards do you follow?
SRRD follows internal QC procedures aligned with pharmaceutical R&D expectations.
Can you match client specifications?
Yes — we can synthesise and release materials to your exact analytical criteria.
Legal & Compliance
Are your products for human use?
No — all products are for research use only, not for human or veterinary use.
Do you transfer intellectual property?
No — custom synthesis does not transfer underlying methods, routes, or know-how unless explicitly agreed.
Where can I find your Terms & Conditions?
Included with all quotations, invoices, and available upon request.
Speak with Our Scientific Team
Contact SRRD Laboratories for quotations, custom synthesis, isotope-labelled compounds, analytical services, or technical documentation.